Shanthi assistant professor, department of commerce, university of. The impact of emotional intelligence training on the quality of work life amongst employees article by sandhya vijayakumar texila american university georgetown, guyana, south america email. Emotional intelligence refers to the ability to perceive, control and evaluate emotions. Emotional intelligence competencies in the team and team leader. Manhas 20 revealed that there exists a strong correlation between emotional. Emotional intelligence can enhance quality of life. Emotional intelligence and quality of worklife among. Pdf the impact of emotional intelligence in managing. Some researchers suggest that emotional intelligence can be learned and strengthened, while other claim it is an inborn characteristic.
Emotional intelligence ei refers to the ability to perceive, control, and evaluate emotions. Mental stress and emotional stress cause more damage than physical stress. Introduction globalization, overload of information and communication and technology have given rise to a very serious problem in the life of a working professional i. Emotional intelligence were more likely to succeed than those who were strongest in either relevant previous experience or iq. The role of emotional intelligence on job performance.
A study on emotional intelligence at work place dr. The present paper aims to investigate the level of emotional intelligence of faculty members in selected engineering colleges in kadapa district. Mini emotional intelligence test and workbook name. The main aim of this research was to study the emotional intelligence and its relation to quality of work life of school principals. Manhas 20 revealed that there exists a strong correlation between emotional intelligence, quality of work life and job satisfaction.
Emotional intelligence and quality of worklife among employees. Emotional intelligence ei, quality of work life qwl. B u s i n e s and a u r n al o f ngem arabian journal of. The data collected was subjected to statistical analysis and the results. The effect of emotional intelligence training on the. Introduction emotional intelligence means controlling ones own emotions and. Moreover, emotional intelligence enables people to differentiate those emotions. The increasing work pressures, globalization and technological advancement have made worklife balance an issue with both sexes. Individuals face job stress in their organization and daily lives due to globalization, information technology revolution, and speed of life. E i improves individual and organizational performance.
Life includes various pursuits like wealth, career, family, social. The role of emotional intelligence in increasing quality of work life. The importance of emotional intelligence in the workplace. Research paper on emotional intelligence and work life. Connecting emotional intelligence to success in the workplace. The dark side of emotional intelligence the atlantic. While the mit worklife center delivers important individualized services, we also focus on the highlevel systems and infrastructures that affect the quality of life at mit, promote best practices in national. Emotional intelligence is a set of qualities and competencies that captures a broad collection of individual skills and dispositions, usually referred to as soft skills or.
Importance of emotional intelligence for enhancing employees. Emotional intelligence ei is a social intelligence that enables people to recognize their own, and other peoples emotions. Emotional intelligence as corelate to work life balance a. Some researchers suggest that emotional intelligence can be learned and strengthened, while others claim it is an inborn. Conceptual study of relationship between emotional. Quotient questionnaire and quality of work life scale were used for data collection. New evidence shows that when people hone their emotional skills, they become better at. Emotional intelligence is a part of human personality, and personality provides the context in which emotional intelligence operates. The empirical testing indicated that both emotional intelligence and quality of work life have positive effect on job satisfaction and have negative. Emotional intelligence is a set of qualities and competencies that captures a broad collection of individual skills and dispositions, usually referred to as soft skills or inter and intrapersonal. Ability model, which focuses on the mental abilities to define emotional intelligence. This study n 205 investigates the impact of emotional intelligence ei in the workfamily model. This is just one of many examples where indra has turned.
Executives high in emotional intelligence led 74% of successful operations. Emotional intelligence is a set of qualities and competencies that captures a broad collection of individual skills and dispositions, usually referred to as soft skills or inter and intrapersonal skills, that. Quality of work life and job satisfaction is strongly predicted by emotional intelligence. The impact of emotional intelligence training on the. Emotional intelligence and quality of work life between iranian and. For analyzing the data, pearson correlation coefficient, multiple. Roots in iq measurement the idea of measuring intelligence took hold in the early part of the twentieth century and resulted in the. Questionnaires were administered to assess their level of emotional intelligence and the quality of work life as perceived by them.
Home download smu projects mba hr emotional intelligence and quality of work life among employees of hclbpo project category. A brief history of emotional intelligence emotional intelligence. We suggest that emotional intelligence enhanced with new concepts of leadership increases generating and transfer of knowledge. Declaration i deepak d rangreji 0930002 hereby declare that the dissertation entitled, a study of emotional intelligence and work life balance of employees in the information technology industry in bangalore, india, submitted to christ university, in partial fulfillment of the requirements for the award of the degree of master of philosophy in. Emotional intelligence is not about being touchyfeely. Emotional intelligence is not about being emotional.
But what exactly is eq, and how could having it or not affect your career. The impacts of emotional intelligence on work life balance. A total of 240 faculty members with 3 types of designations. Emotional intelligence is the ability to become aware of even subtle changes in ones and others emotional tones and to control them, to keep calm in the midst of pressure, to initiate. The effect of emotional intelligence training on the quality of working life in nurses 243 given to each nurse, people who had numbers lower than 0. Pdf a study on emotional intelligence among faculty. The impacts of emotional intelligence on work life balance pertanika j. Impact of emotional intelligence on work life balance a global perspective. Desti kannaiah senior lecturer, james cook university, singapore dr. Intelligent manager in a very real sense we have two minds one that thinks and one that feels. Full project reports and scope of emotional intelligence and work quality of work personal needs while employed by the firm. Leadership qualities of indra nooyi, leadership examples.
To effectively manage personal, social and environmental change by realistically and flexibly coping with the immediate situation, solving problems and making decisions as the need. It is about being aware of your feelings, and the feelings of others. Emotional intelligence or eq is becoming increasingly vital to humans success in the increasingly digital future of work. The effect of emotional intelligence, quality of work life, and stress. Emotional intelligence is important, but the unbridled enthusiasm has obscured a dark side. Emotional intelligence and quality of worklife among employees in the educational institutions. Emotions, emotional intelligence, quality of working life, hrd. Working with emotional intelligence delivers a clear cut message, arguing that emotional competence is the main factor influencing success in the professional life of any person or institution. An emotional competence is a learned capability based on emotional intelligence that results in outstanding per formance at work. Two types of emotional intelligence models are available in the existing literature. Emotional intelligence emotional intelligence is a part of the genetic makeup of an individual but as with any intelligence this too can be developed. The research found six distinct leadership styles, each springing from different components of emotional intelligence.